Please click a question to reveal the answer.

What are the benefits of installing loft and cavity wall insulation?
How can I be assured the installer is reputable?
What is a cavity wall?
What is cavity wall insulation made of?
Does cavity wall insulation deteriorate over time?
Can all cavity walls be insulated?
How will I know if the walls of my house have cavities?
Do I have to do anything before the installation of cavity wall insulation?
Isn’t cavity wall insulation messy and inconvenient?
What is loft insulation made of?
How long will it take to install loft insulation?
I want to insulate my loft but I want to still be able to use it for storage – will this be possible?
My loft roof space is not big enough for an installer to stand up in. Will this be a problem?
I have quite a draught coming from my loft hatch. Can anything be done about this?
I am elderly and can’t empty my loft for it to be insulated. Who can help?
Can insulation help with condensation damp?
I live in a ground floor flat with cavity walls. Is it possible to have cavity wall insulation for just my flat, or would it need to be for the whole building?
Are there any simple things I can do to reduce my bills
What type of water heater do I have
What is external wall insulation
What heating controls should I have
How can I save money on heating?
How can I save money on heating?
Can I save energy by changing my doors?
should I heat my conservatory?
How can I save money on lighting?
Does it matter what size of appliance I buy as long as it's 'A'rated?
Does having things on standby really matter?
How can I save energy on kitchen appliances?
How can I save energy on my home entertainment?
How can I save energy on my computer equipment?
What is a solid wall?
What is Hard to Treat property?
What is the Green Deal?

If you need further advice, you can contact us on Freephone 0800 009 3363.

Savings supplied by the Energy Saving Trust. For more information on this and other energy saving advice go to